Contact us

Questions about a product, delivery or an order? Email us and a real person replies within 1 working day (Mon–Fri, 9:00–17:00 CET).

Email: hello@maisonlilas.fr

Please include your order number if you have one — it lets us help you faster. For sizing questions, a photo or measurements of the space (including doorways and stairs) help us give you a precise answer.

Quick answers

• Where is my order?
• Delivery information
• Returns, damages and refunds
• Frequently asked questions